Black Friday 2023: CX experts offer tips for a successful peak season
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Like any entrepreneur, Justin Ball knows that Black Friday represents one of the make-or-break moments in his company’s year. He also knows he’ll be competing as much on customer experience (CX) as on the products he offers. The founder of HammerHead Showers and The Shower Head Store in Florida, Ball will no doubt be offering…
Black Friday 2023: CX experts offer tips for a successful peak season
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