Merely policy clients? citizen agency during street-level policy implementation and public service delivery

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Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Public Policy Lab
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Introduction: Administrative Burden as a Mechanism of Inequality in Policy Implementation
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Creating value-led futures, Public Value in Public Service Transformation : Working with Change
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Implementing a citizen-centric approach to delivering government services
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Street-Level Bureaucrats and the Welfare State: Toward a Micro-Institutionalist Theory of Policy Implementation - Deborah Rice, 2013
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Better service delivery, more satisfied citizens? The mediating effects of local government management capacity in South Korea - Shin - 2021 - Asia & the Pacific Policy Studies - Wiley Online Library
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Administrative Sciences, Free Full-Text
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
Improving government service
Merely policy clients? citizen agency during street-level policy  implementation and public service delivery
High-quality health systems in the Sustainable Development Goals era: time for a revolution - The Lancet Global Health
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